Why Landlords Trust Good Neighbours
Before trusting someone with your investment property, it's important to know who you're dealing with. Watch this short introduction to learn how Good Neighbours helps landlords protect their properties, reduce stress, and achieve better outcomes.
Finding Great Tenants
.png){kind=small}
Routine Inspections
Repairs & Maintenance
Fast Effective Communication
Is Your Property Manager Doing These Things?
01
Returning calls and emails promptly?
02
Completing inspections on time?
03
Keeping maintenance under control?
04
Finding quality long-term tenants?
If you're not confident answering yes to every question, it may be time for a conversation.
.png)
The Good Neighbours Promise
Your investment property should generate income, not create stress.
Our role is simple: find great tenants, protect your property, keep you informed, and make ownership easier.
We focus on the fundamentals that create long-term results for landlords.
Finding Great Tenants
Routine Inspections
Repairs & Maintenance
Fast Effective Communication
The Good Neighbours Property Management System
Our Framework
From finding the right tenant to ongoing inspections and reporting, our proven management system is designed to protect your investment and reduce your workload.
1. Property Preparation
Get the property rent ready, compliant and ready to attract quality tenants.
2. Marketing
& Viewings
Professional marketing and viewings designed to attract quality tenants.
3. Tenant
Selection
Careful vetting and reference checking to reduce risk.
4. Move-In & Protection
Detailed documentation and inspections help protect both landlord and tenant.
5. Ongoing Management
Proactive management, inspections, maintenance coordination and regular reporting.
What Our Landlords Get
Better Tenants
Thorough vetting, detailed checks and careful selection help reduce risk and improve tenancy outcomes
Better Protection
Routine inspections, Healthy Homes compliance and proactive maintenance help protect your investment.
Better Visibility
Clear communication, monthly reporting and transparent financial statements keep you informed.
1. Early Intervention
We contact the tenant quickly when rent becomes overdue.
2. Formal Action
If the issue continues, formal notices are issued promptly.
3. Tribunal Preparation
We prepare documentation and applications to protect your position.
4. Resolution & Mediation
Where possible, we seek practical solutions before escalation.
5. Tribunal Representation
If required, we represent the matter through the Tribunal process.
A PROPERTY MANAGER'S DAY IS NEVER THE SAME!
Let me share a real-life scenario that underscores the value of having a property manager in your corner. Picture this - a landlord, eager to maximize their investment, decided to rent out their property to a social housing organization. The organization, in turn, sublet the property to tenants and provided their own tenancy managers, leading the landlord to believe they were in good hands and didn't need a property manager. That's where things got a bit tricky.
About six months into the tenancy, red flags started popping up. The landlord hadn't received any inspection reports, and the organization suddenly flagged a 'landlord maintenance issue' - a mysterious dip in the floor. Sensing something amiss, I stepped in to investigate.
What I uncovered was a leaking pipe that had been quietly wreaking havoc for three months, causing over $6000 in damages to the flooring. Quick action was needed. I sprang into action, coordinating repairs with a plumber, handyman, and carpet layer to address the issue promptly. But I didn't stop there.
I took a stand and represented the landlord at the tenancy tribunal, citing the organization's negligence in reporting maintenance issues promptly. Armed with my knowledge of the residential tenancies act and the tenancy agreement, I fought for the landlord's rights and managed to recover 70% of the repair costs. Not only did this cover my fees for the next two years, but it also underscored the pivotal role of a dedicated property manager in safeguarding your investment.
Without my intervention, the landlord might have overlooked the problem, inadvertently letting the social housing organization off the hook under the guise of a 'landlord maintenance issue.' It's stories like these that drive home the importance of having a vigilant and proactive property manager by your side. Let's work together to ensure your property is always in safe hands and thriving for years to come.
WHAT TO DO WHEN A TENANT ABANDONS AND LEAVES A TRAIL OF CHAOS AND DAMAGES...
Let me share another real-life tale that showcases the difference a dedicated property manager can make in protecting your investment. This time, it involves a landlord who found themselves in a bind when a tenant abandoned their tenancy, leaving a trail of chaos and damages in their wake.
Picture the scene - significant damages to the walls, carpets, windows, and overall cleanliness of the property, with the cherry on top being the garage stuffed to the brim with the tenant's furniture. Feeling overwhelmed and unsure how to proceed, the landlord turned to me for help in navigating this challenging situation.
Stepping into action, I began by meticulously inspecting the property to document the extent of the damages inside and out. We wasted no time in initiating a landlord insurance claim, ensuring we dotted all the i's and crossed all the t's. With the claim underway, I swiftly filed a tenancy tribunal application for termination due to abandonment.
Next came the cleanup mission. I coordinated the removal of rubbish, property repairs, pest control, final cleaning, and lawn maintenance to whip the property back into shape for new tenants. And let's not forget the garage furniture debacle - I had its contents valued by a second-hand dealer to ensure we followed tenancy regulations to the letter.
After the dust settled, I submitted an application to the tenancy tribunal for the costs of damages, cleaning, and rent arrears, adding these expenses to the insurance claim. Thankfully, the insurance came through, covering the tenant's damages and loss of rent. We were able to recover the tenant's bond and even implement a debt collection clause for the outstanding balance owed to the landlord.
In situations where many landlords might absorb the costs and soldier on, having a dedicated property manager like myself proved to be a game-changer. With swift action and attention to detail, we safeguarded the landlord's investment, recouped costs, and set the stage for a smooth transition to attract new tenants.
My commitment to proactive management and meticulous attention to detail ensures that landlords like you can rest easy, knowing your investment is in safe hands and that your financial interests are always protected.
_JPG.jpg)